The Citizens Advisory Committee for Accessible Transportation
The Citizens Advisory Committee for Accessible Transportation (CACAT) is a volunteer advisory group to the MTA. The CACAT Committee does not set regulations or policy. The members of the committee are the eyes and ears of the MTA transit system. As a volunteer advisory group, the members of the committee make recommendations for solutions to problems that are identified. CACAT is a collaborative effort between the MTA and the community. The meetings are held the third Thursday of the month from 1:00 p.m. to 2:00 p.m.at MTA, 6 Saint Paul Street in the 5th Floor Conference Room. All meeting are open to the public and the public is invited to attend.
The Maryland Transit Administration (MTA) is committed to providing the highest possible level of reliable, affordable, convenient and accessible service to all its customers. In order to establish and maintain consistent and responsive communications between the MTA and its customers, improve the quality of service from a customer’s point of view, provide for direct input to management about customer perception of service, and to facilitate inclusion of customer observations into service monitoring and modification, the MTA has established a volunteer Citizens Advisory Committee for Accessible Transportation (CACAT).