The Maryland Transit Administration (MTA) is a division of the Maryland Department of Transportation, and one of the largest multi-modal transit systems in the United States. MTA operates Local Buses (CityLink and LocalLink), Commuter Buses, Light Rail, Metro Subway, Maryland Area Regional Commuter (MARC) Train Service, and a comprehensive Paratransit (MobilityLink) system. MTA also manages the Taxi Access system, and directs funding and statewide assistance to Locally Operated Transit Systems (LOTS) in each of Maryland's 23 counties, Baltimore City, Annapolis and Ocean City.
Mission and Vision Statement
To provide safe, efficient and reliable transit across Maryland with world-class customer service.
Our Customer Service Promise
The State of Maryland pledges to provide constituents, businesses, customers, and stakeholders with services in the following manner:
- Friendly and Courteous: We will be helpful and supportive and have a positive attitude and passion for what we do.
- Timely and Responsive: We will be proactive, take initiative, and will try to anticipate your needs.
- Accurate and Consistent: We will always aim for 100% accuracy, and be consistent in how we interpret and implement State policies and procedures.
- Accessible and Convenient: We will continue to simplify and improve access to information and resources.
- Truthful and Transparent: We will advance a culture of honesty, clarity, and trust.
- Resolution: We will inform constituents clearly and concisely and provide assistance in a timely manner.
Read about the State of Maryland's customer service program. To submit a suggestion, please contact the MTA or visit Maryland.gov.
Take our three question customer experience survey.
Tony Bridges
Administrator, MTA
Appointed by Gov. Wes Moore in July 2026, Tony Bridges brings extensive experience in transportation, public policy, legislative affairs and community engagement to his role as Administrator of the Maryland Transit Administration.
As Administrator, Mr. Bridges oversees the 13th largest transit system in America, with six modes – Local Bus, Metro Subway, Light Rail, Mobility paratransit services, Commuter Bus, and MARC Train Service and an annual operating budget of $900 million and a 6-year capital budget of over $3 billion. Mr. Bridges also oversees the construction of the Purple Line, a new, 16-mile light rail line outside of Washington, D.C., currently the largest transit public-private partnership (P3) in the nation.
Prior to his appointment, Mr. Bridges served as Deputy Legislative Officer for Governor Wes Moore and held leadership positions at the Maryland Department of Transportation, including Assistant Secretary for Transportation Equity and Engagement. He also served as MTA’s Chief of Staff during a previous administration.
Mr. Bridges represented Baltimore City’s 41st legislative district from 2019 – 2023 where he was a strong advocate for transportation and transit investment, serving on the Transit Caucus, Environment and Transportation Committee and co-chairing the state’s Transportation Access and Mobility Task Force.
Mr. Bridges is a lifelong Baltimorean who attended Baltimore Polytechnic Institute and earned a bachelor’s degree in Mass Communications from Frostburg State University, as well as a Graduate Certificate in Strategic Public Relations and Integrated Communications from Towson University.
Senior Executive Team
- Mini Malhotra, Deputy Administrator & Chief Administrative Officer
- Kate Sylvester, Deputy Administrator & Chief Program Delivery Officer
- Joe Davis, Deputy Administrator & Chief Operating Officer
- Joy Thomas, Deputy Administrator & Chief of Staff
- Chris Moayedi, Chief Financial Officer
- Julie Sweeney, Principal Counsel
- Jerome E. Howard Jr, Chief of Police
- JJ Lynott, Acting Chief Safety Officer
- Martha Gross, Executive Director of Transit Development and Delivery
- Courtney Mims, Acting Senior Director of Communications and Marketing
- Michael Helta, Chief Customer Experience Officer
- Jalen Sanders, Director of Governmental Affairs
- Tecla Kellum, Director of Internal Audits
- Rosemary Haynes, Director of Labor & Employee Relations
- Scott Corbin, Director of Mobility
- Austin Miller, Chief Technology Officer
- Ray Biggs, Project Director for the Purple Line
- Caitlin Tobin, Project Director for the Red Line
- Derrick Roberts, MDOT Chief: IT Strategy & Operations (MTA)
