Riders who require or are eligible for a senior, disability, or other reduced fares will be able to utilize their reduced fare ID in the CharmPass app to purchase applicable reduced fare products. Customers will first need to make sure they complete the certification process through MDOT MTA's Reduced Fare Certification Office located at 6 St Paul Street in Baltimore.
Once certified for a reduced fare and having downloaded CharmPass to their Android or iOS device, riders can submit the web form below with the necessary information. The Reduced Fare Certification Office will review the content for validity. Once approved, the Office will send the customer an email confirmation and their CharmPass app will be set to allow them to purchase their applicable reduced fare product.